(E20) The human factors expert Susan Charlesworth
Being aware of what you and your people do - whether it’s how you behave, communicate, make decisions, take actions - can be the difference in the type of outcome you achieve. In some sectors and organisations it could literally mean the difference between life and death. That’s why the study of human factors is becoming ever more relevant and important to organisations beyond those with a high-safety focus.
In today’s episode I’m talking to Susan Charlesworth, an expert in human performance and human factors. Susan’ spent over a decade training astronauts at the European Astronaut Centre and now supports individuals and organisations to tackle complex challenge and change in safety critical industries.
We talk about:
what human factors are
who can benefit from human factors training and awareness
learning from failure
what leaders and organisations can learn from astronaut safety training
how to encourage innovation
ensuring safety doesn't become a tick-box exercise
identifying where and how human factors is impacting performance
the personal and team dynamics that can impact human behaviours
the TV show Dr Death and the impact of no psychological safety in a team or organisation
creating the right conditions from a leadership perspective
the everyday impacts that can affect performance
how age and sex can change human factors
human factors Vs AI
the insights and measures you can take back into your own organisation
Resources and helpful links
Connect with Susan on LinkedIn
Visit Susan’s website
If you think your self-leadership needs some TLC head book a free consultation call with me.
